Delightful designs that solve real problems: that's what makes happy users.
A reliable, collaborative freelance designer who can help with the whole process... from idea, to research, to visual design (and more).
Is that what makes you happy right now?
User Experience research & design
Empathy for users comes from communication, and results in delight.
I start by having conversations. With you, and with users. Through conversation, we can build empathy for users' lives, needs, pains. With empathy, we design experiences that are truly delightful.
I run focused design sprints in person, do remote user interviews, and create all the UX outcomes you're used to: wireframes, user journeys, usability audits, personas.
Looks are important when your product needs to stand out from the crowd.
My background is in graphic & visual design, and I still like making beautiful things - especially apps and websites.
Workshops & Facilitation
Co-design, ideation, goal setting, or something else completely.
From an hour to days long, every workshop is custom-designed for your needs. Get in touch and we'll discuss how I can help.
Coaching & mentoring
Want to learn how to run fast, focused user research sprints?
I've coached teams from Service NSW, Telstra, CoreLogic and startups in Silicon Valley-style lean user research.
That means speaking to the smallest number of users to get valid results, focusing on answering one question at a time, and moving forward fast.
My specialty is working closely with a team to empower them to continue to do research, long after our engagement is complete.
Upcoming: Inclusive Design: Why including the team in research makes better products// WebCraftConf, Jamaica, July 2018
How to get honest feedback from your users // Lean Startup, Sydney, Jan 2018
Designing Team Culture: Why Good Retros Make Great Teams // Web Directions Summit, Nov 2017